Privacy Policy

Last updated: July 6, 2025

Your privacy is important to us. This Privacy Policy explains how Trylio ("we," "us," or "our") collects, uses, and protects your personal information when you use the Trylio mobile application ("App").

1. Information We Collect

1.1 Information You Provide

  • Account Information: When you create an account, we may collect your email address and display name.
  • User Photos: Photos you upload for virtual try-on processing. These images are used solely to generate try-on results and are processed on secure servers.
  • Clothing Images: Images of clothing items you upload for try-on purposes.

1.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and app version.
  • Usage Data: Features used, interaction patterns, and session duration to improve our service.
  • Crash Reports: Technical information about app crashes to help us fix bugs and improve stability.

1.3 Information from Third Parties

  • Ad Networks: Third-party advertising partners (such as Google AdMob) may collect device identifiers and usage data for serving relevant ads. Please see their respective privacy policies for details.
  • Payment Processors: In-app purchase data is handled by Google Play or Apple App Store. We do not directly collect or store your payment information.

2. How We Use Your Information

We use the information we collect to:

  • Provide and operate the virtual try-on service.
  • Process your photos using our AI technology to generate try-on results.
  • Manage your account and provide customer support.
  • Improve, personalize, and optimize the App experience.
  • Send important notifications about the service (e.g., updates, security alerts).
  • Display advertisements (for free-tier users).
  • Comply with legal obligations.

3. Photo Processing & Storage

We take the privacy of your photos very seriously:

  • Photos are transmitted securely using encryption (HTTPS/TLS).
  • Photos are processed on secure servers solely for generating virtual try-on results.
  • We do not use your personal photos for training AI models without your explicit consent.
  • You can delete your uploaded photos and generated results from your account at any time.

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: Trusted third-party services that help us operate the App (cloud hosting, analytics, AI processing). These providers are contractually obligated to protect your data.
  • Advertising Partners: Ad networks that display ads in the free version of the App may receive device identifiers and limited usage data.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/SSL) and at rest.
  • Regular security assessments and monitoring.
  • Access controls limiting who can access user data.
  • Secure server infrastructure.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data and account.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to certain processing of your data.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at support@trylio.studio.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal data, please contact us.

9. Third-Party Services

The App may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these services. We encourage you to review the privacy policies of any third-party services you interact with.

Key third-party services used by Trylio include:

  • Google AdMob — for serving advertisements.
  • Supabase — for backend and data services.
  • RevenueCat — for subscription management.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the App or via email. The "Last updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@trylio.studio